Principles of Product Management: How to Land a PM Job and Launch Your Product Career by Peter Yang

Author:Peter Yang [Yang, Peter]
Language: eng
Format: mobi, epub, pdf
Publisher: amazon
Published: 2020-05-25T01:21:21.531000+00:00

Express your opinion and encourage disagreement. One way to listen is to state your opinion clearly and then going to great lengths to encourage disagreement.

Data does not always equal truth. Pay close attention when you or someone else is sharing data to support a decision. Ideally, there should be qualitative anecdotes to back up the data points.

Ask questions to bring discussions back on track. For conversations that are getting derailed, try asking: “How does this help the customer?” “What problem are we trying to solve?” and “What leads you to believe that's true?”

Ask people to argue from the opposing perspective. If two people passionately disagree about something, try asking them to argue from each other’s perspective. If one of those people is you, the same tactic applies.

Encourage people to participate. If you think someone is not voicing their opinion, say “We're about to make a decision that you argued against in the past but you have said nothing recently. Have you changed your mind?”

Don’t make decisions with too many people. Ideally, there should be one clear decision maker and only eight people who are stakeholders in the decision. Smaller group debates are often better because they avoid groupthink.

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